Lake Lure Campground, LLC, DBA Emberglow Outdoor Resort (Referred to as “Emberglow” throughout the rest of this Policy Statement) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Citylights WebStore is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations:
Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes.

Feedback

We welcome your feedback on the accessibility of Citylights WebStore. Please let us know if you encounter accessibility barriers on Citylights WebStore:

• Phone: (828) 625-2205
• E-mail: frontdesk@emberglowoutdoorresort.com
• Postal address: 95 Pinewood Trail Mill Spring, NC 28756

We try to respond to feedback within 5 business days.

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This statement was created on December 30, 2019 using the W3C Accessibility Statement Generator Tool.