Emberglow Outdoor Resort
Lake Lure Campground, LLC, DBA Emberglow Outdoor Resort (Referred to as “Emberglow” throughout the rest of this Policy Statement) is committed to protecting your privacy and developing technology that gives you the most useful and safe online experience. This Statement of Privacy applies to the Emberglow Outdoor Resort website and governs data collection and usage. By using the Emberglow website, you consent to the data practices described in this statement.
Collection of your Personal Information
Personal Data is information that can be used to identify You specifically, including Your name, shipping address, email address, telephone number, or demographic information like Your age, gender, or hometown. You consent to giving Us this information by providing it to Us voluntarily on Our website or any mobile application. You provide some of this information when You register with or make purchases from Our website. You may also provide this information by participating in various activities associated with Our site, including responding to blogs, contacting Us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or from making purchases.
Derivative data is information that Our servers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view. If You are using a mobile application, Our servers may collect information about Your device name and type, Your phone number, Your country of origin, and other interactions with Our application. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Cookies are discussed more fully below. Derivative data collected by third-party service providers generally does not identify a specific individual.
Mobile Device Data
If You use Our website via a mobile device or app, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.
On occasion, You may give Us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that You are offering this kind of information in exchange for an entry into such a contest or giveaway.
Emberglow encourages you to review the privacy statements of websites you choose to link to from Emberglow so that you can understand how those websites collect, use and share your information. Emberglow is not responsible for the privacy statements or other content on websites outside of the Emberglow website.
Use of your Personal Information
Emberglow collects and uses your personal information to operate the Emberglow website and deliver the services you have requested. Emberglow also uses your personally identifiable information to inform you of other products or services available from Emberglow. Emberglow may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Emberglow does not sell, rent or lease its customer lists to third parties. Emberglow may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Emberglow may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Emberglow, and they are required to maintain the confidentiality of your information.
Emberglow does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Emberglow keeps track of the websites and pages our customers visit within Emberglow, in order to determine what Emberglow services are the most popular. This data is used to deliver customized content and advertising within Emberglow to customers whose behavior indicates that they are interested in a particular subject area.
The Emberglow website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Emberglow or the site; (b) protect and defend the rights or property of Emberglow; and, (c) act under exigent circumstances to protect the personal safety of users of Emberglow, or the public.
Like many websites, emberglowoutdoorresort.com uses “cookies” to help you personalize your online experience. A cookie is asmall text files sent to us by your computer. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Emberglow pages, or register with Emberglow site or services, a cookie helps Emberglow to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Emberglow website, the information you previously provided can be retrieved, so you can easily use the Emberglow features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Emberglow services or websites you visit.
Security of your Personal Information
Emberglow takes all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information you transmit to us.
We will notify you promptly of any known breach of our security systems or your data which might expose You to serious risk.
We offer the opportunity for You to volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your name and email. You will have an opportunity to unsubscribe from any future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting Our business, such as through Facebook ads or Google Pay Per Click marketing campaigns. We do not ever sell Your information to third parties.
Changes to this Statement
Emberglow will occasionally update this Statement of Privacy to reflect company and customer feedback. Emberglow encourages you to periodically review this Statement to be informed of how Emberglow is protecting your information.